Service Promise

We believe that our business is about service, our service promise to you is as follows:

  • No contracts!  Some vendors force you to stay with their processing and pay significantly higher rates because they lock you into a long-term contract.  We are so confident in our price and service, that we don’t need to use lawyers to make our customers stay.
  • We will give you a fair, straight-forward price; we do this on a cost-plus basis so any future statutory or regulatory rate reductions will be passed along to you directly.
  • We will provide a detailed statement that is clear on what charges you are being assessed for each type of card.
  • Since we are local to Kentuckiana, we will personally be there to serve you with replacement credit card terminals within two hours if there is an urgent issue.
  • If you don’t have an IT person on staff, our local team of techs from our sister company AlignCloud will make sure everything is configured properly and works.